SHIPPING & DELIVERY

ĀTO Clothing : Anime Streetwear

SHIPPING TIMES

Orders are processed & shipped within 24 hours.

Please feel free to contact us if you have any further questions or concerns. 

North America: 2-5 Business Days
Europe & Oceania: 5-8 Business Days 

TRACKING NUMBER 

How do I get my tracking number? 

Once your order is fulfilled, your tracking number will be emailed to you. 

If you have provided us with your phone number, your tracking code will also be sent via SMS. 

Please allow up to 5 business days for your order to be updated on the tracking link.

 

Lost and Stolen Packages

We are not responsible or liable for any lost or stolen packages. However, if you chose the shipping option that includes tracking, we can happily give you a full refund if your package does not arrive.

 

Envelope shipping does not include tracking so please make sure to input the correct address. 

Incorrect Address Inputted

If the customer has inputted the incorrect address we can't replace lost packages. Please make sure your address is correct including your apartment room number. 

CUSTOMS & IMPORT TAXES/DUTIES 

All import duties/fees vary depending on your country's bylaws and where you receive your package. We are required by law to provide an invoice of all the items you have purchased. We are not responsible for any customs charges/taxes/duties that you may have to pay.